Featured
Reports
Industry Report: The Future of Global Cloud Voice Services
In this industry report, the respected analysts at 451 Group dive deep into the evolving landscape of global cloud voice services and highlight how AVOXI is reshaping the industry.
The State of International Voice for the Contact Center
The 2025 State of International Voice for the Contact Center Second Annual Industry Benchmark Report in Collaboration with Advanced Voice Strategy is Now a Competitive Edge 365 IT + CX Leaders Reveal How They’re Adapting to Rapid Global Change. Based on a survey of 365 IT, contact center, and CX decision-makers across 10 countries and…
Blogs
The Role of AI in Reducing Agent Handle Time: Revolutionizing Cloud-Based Contact Center Efficiency
The Role of AI in Reducing Agent Handle Time: Revolutionizing Cloud-Based Contact Center Efficiency Contact centers are constantly under pressure to improve efficiency while maintaining high levels of customer satisfaction. One key metric that significantly impacts operational costs and customer experience is agent handle time. As organizations strive to optimize this crucial performance indicator, artificial…
About AVOXI
Shift Your Voice
Discover how AVOXI’s international voice services can elevate your international cloud voice strategy. Resource Library About AVOXI Shift Your Voice Series Shift Your Voice with AVOXI Cloud Service See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of international cloud voice one business at a time.…
Blogs
Global Voice for Zoom: Enhancing International Telecom for Zoom Enterprise and Contact Center Customers – luke
Progress bar 0% AVOXI BLOG Click Here Table of Contents Subscribe Korem ipsum dolor sit amet, consectetur adipiscing elit. Etiam eu turpis molestie, dictum est a, mattis tellus. Sed dignissim, metus nec fringilla accumsan, risus sem sollicitudin lacus, ut interdum tellus elit sed risus. Maecenas eget condimentum velit, sit amet feugiat lectus. Class aptent taciti…
Global Voice for Zoom: Enhancing International Telecom for Zoom Enterprise and Contact Center Customers – Himaz
AVOXI BLOG > Table of Contents Subscribe Worem ipsum dolor sit Horem ipsum dolor sit amet, consectetur adipiscing elit. Nunc vulputate libero et velit interdum, ac aliquet odio mattis. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Horem ipsum dolor Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc vulputate…
How to Standardize Your Approach to Solve Global Voice Issues
How to Standardize Your Approach to Solve Global Voice Issues The Global Voice Challenge Imagine trying to conduct an orchestra where each musician follows a different sheet of music. This is exactly what managing global voice infrastructure feels like for most multinational companies today. Recent research shows that 92% of companies use more than one…
Customer stories
Flutterwave: Scaling Customer Experience Across Africa
Flutterwave: Scaling Customer Experience Across Africa Flutterwave is a payment technology company headquartered in San Francisco, California, built on the goal of empowering African businesses within and outside the continent to make and receive payments seamlessly. As a leading payment processor addressing the historically fractured payment landscape in Africa, Flutterwave has established itself as the…
ENGIE Impact: From Voice Chaos to Global Clarity
ENGIE Impact: From Voice Chaos to Global Clarity ENGIE Impact, a business unit of the multinational energy company ENGIE, operates across approximately 20 countries providing utility management and sustainability consulting services. With roughly $30 billion flowing through their platform annually, they serve major clients like FedEx and the NFL, helping them optimize energy consumption and…
Caribbean Airlines Finds Contact Center Paradise with AVOXI’s Global Communications Platform
Caribbean Airlines Finds Contact Center Paradise with AVOXI’s Global Communications Platform Caribbean Airlines relies on AVOXI’s global communications software to effectively manage their inbound reservations, connecting their North American and Canadian customers with agents in their Trinidad and Tobago call center. The airline also utilizes AVOXI’s extensive international coverage to better connect with customers in…
eBooks
2023 Global Cloud Communications Outlook
The emerging trends shaping customer experience and business growth across industries.
Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time
It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce, adapt to new IT infrastructure and telecom compliance standards. Add in a limited pool of available tech talent plus an in-house team stretched thin from a growing backlog, how do you ensure…
A New Era in Communications: Six Trends to Watch in 2022
The past two years have spurred rapid investment in improved phone systems and cloud communication technologies. 2022 is expected to be the year of accelerated scale and optimization of existing tools and processes to keep pace with the ever-growing needs of your customers and remote workforce. Are you prepared? In our latest eBook, we’re addressing…
Reports
Reports
Industry Report: The Future of Global Cloud Voice Services
In this industry report, the respected analysts at 451 Group dive deep into the evolving landscape of global cloud voice services and highlight how AVOXI is reshaping the industry.
The State of International Voice for the Contact Center
Get a comprehensive analysis of global voice for customer service and sales based on a survey of 371 IT and voice decision-makers across 11 countries and 18 industries, The State of International Voice for the Contact Center offers a global perspective and in-depth analysis of the current landscape and future trends shaping contact center voice for multinational…
Webinars
Mastering Compliance: 3 Strategies for a Seamless BYOC Program
Resource Library Webinars Mastering Compliance: 3 Strategies for a Seamless BYOC Program Have questions for our Carrier Relations experts? Contact carrier-relations@avoxi.com See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud…
International Voice Without Compromise
Resource Library Webinars International Voice Without Compromise See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud voice platform can do for you.
AVOXI Premium Voice Platform
Resource Library Webinars Product Tour: AVOXI Premium Voice Platform Play Video See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud voice platform can do for you.
-
ReportsIndustry Report: The Future of Global Cloud Voice Services
-
ReportsThe State of International Voice for the Contact Center
-
eBooks2023 Global Cloud Communications Outlook
-
eBooksCoding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time
-
eBooksA New Era in Communications: Six Trends to Watch in 2022
